Addressing Software Problems Software glitches can also cause your Roku to get stuck on the loading screen. Here's my advice on tackling this: Restart your Roku. Often, a simple reboot can clear minor software issues. Navigate to "Settings > System > System Restart". If that doesn't help, consider updating your device's software.
A classic solution is to simply reset the TV by turning it on and off. This can fix minor issues that might have arisen, allowing the software to refresh and get rid of bugs or other problems. Assuming your TV remote is within reach, get it and locate the power button. See also How ONN Roku TV Remote Pairing Works.BrerChicken Try this if your Roku is stuck on the boot screen and keeps resetting. Had a frustrating experience with my Roku 4 last night, but was able to find a solution. Not sure how this works for other models. The problem is that the device would never get out of the boot screen, with the wagging U, and the imperfectly looped jingle.
Solved: Received a brand new Roku Express today. It connected to internet okay, downloaded and installed updates, then just sits at startup screen with bouncing logo and goes no further. I have done hard reset using button on back and it makes no. fbwT.